Challenge
A decentralised HR model holding back growth
The company aimed to evolve from an operationally focused HR organisation to a strategic business partner with the help of the Strada Global Advisory team. HR was largely decentralised as a result of rapid growth and M&A activity, with little emphasis on integration. Additionally, payroll was fragmented across local vendors, creating compliance risks, limited resilience, and no global visibility.
Solution
A global HR operating model built for scale and strategy
Strada’s Global Advisory team partner with the consumer packaging goods company to design and implement a new HR operating model aligned with their business priorities. The approach included:
HR scan benchmark business case
Clear vision for the future with HR and business support, backed by a compelling business case and clear transformation roadmap.
HR operation model
Design and implement a new HR operation model that addresses all stages of the employee lifecycle and the entire HR organisation, considering qualitative impacts, financial implications, and people transition.
Implementation of regional HR Shared Services Centers (SSCs)
Transition to a new HR shared services organisation with a global governance structure.
HR process design
Introduce best practice processes to foster collaboration and boost efficiency within the new HR operating model.
Results
Millions in savings and a stronger, smarter HR function
The new HR model delivered real business value:
- $6.5 million in cost savings over six years.
- $19 million in total cost savings opportunity.
- 70% increase in self-service adoption for employees and managers.
The transformation not only improved HR performance, but also repositioned it as a strategic partner supporting the company’s global growth.
About Strada global advisory
Our Global Advisory practice delivers business outcomes with measurable ROI, aligned with your strategic goals and guaranteed to resonate across your entire organisation. We offer an extensive range of capabilities to help you extract maximum value from your HR and financial investments. Our team of experienced consultants will meet you at any stage of your journey, providing a customised plan to help you reach your destination.

